Please read your appointment letter carefully before you come into Centre, it should include the time and location of your appointment and a contact telephone number. It may also ask you to bring certain items with you, or ask you to visit another department for tests before your clinic appointment.

Please be on time for your appointment. If you do arrive late, people who are on time may be seen before you but it is not recommended that you arrive more than 10 minutes before your appointment time, unless you are required to visit another department for tests before your clinic appointment.

When you arrive please report to the clinic reception desk so staff knows that you are in the waiting area. You will then be called when it is time to see your doctor.

Seeing the Doctor The length of time you spend with the doctor will vary. If you are a new patient, the consultation may take a little longer as the doctor will need to take a medical history and may need to perform an examination. Please do not be embarrassed by the personal nature of the questions you may be asked. Your answers ensure the doctors gain an overall picture of your condition.

What should I bring?
Please remember to bring:

Every effort is made to run the clinic on time but unfortunately some patients need longer appointments than expected or doctors get called to emergencies. Please be understanding if your appointment is delayed.

If you are unable to attend, do let us know as soon as possible so we can give your appointment to another patient and arrange an alternative time for you. You should call the appointment office of the clinic or department you are attending. You will find the telephone number listed on your appointment card.